Krisp

Krisp is an artificial intelligence platform designed to improve audio clarity, simplify online meetings, and make voice-based communication more productive. Originally known for its AI-powered noise cancellation technology, Krisp has expanded into meeting transcription, automated note-taking, accent conversion, voice translation, call centre productivity, and developer tools. It serves individuals, remote workers, businesses, customer support teams, contact centres, and developers building voice-enabled applications.

The platform addresses common communication problems, including background noise, echo, overlapping voices, unclear speech, and the difficulty of documenting meetings. By combining audio processing with speech recognition and generative AI, Krisp helps users communicate more clearly and turn conversations into searchable notes, summaries, and action items.

AI noise cancellation

Noise cancellation remains one of Krisp’s central features. The technology uses AI to distinguish speech from unwanted sounds, helping reduce distractions during calls. These sounds may include keyboard typing, traffic, fans, household noise, and other background disturbances.

Krisp works at the audio level, allowing it to process microphone input and, where supported, incoming audio from other participants. This makes it useful across compatible conferencing and communication applications rather than restricting users to a single meeting platform.

The technology can benefit remote employees, online tutors, students attending virtual classes, interviewers, consultants, and customer service representatives. Clearer audio can reduce repetition and make conversations easier to follow. However, the results depend on microphone quality, environmental conditions, and the nature of the background noise.

AI meeting assistant and note-taking

Krisp offers an AI meeting assistant that helps users capture and organise information from online and in-person conversations. Depending on the selected product and plan, users can record meetings, generate transcripts, create summaries, identify action items, and review conversations later.

The AI note-taking workflow reduces the need to write detailed notes while participating in a discussion. Users can concentrate on the conversation and review the generated documentation afterward. This can be particularly useful for project meetings, interviews, consultations, training sessions, sales discussions, and team planning.

Krisp also provides tools for organising meeting information in workspaces. Teams can share notes, group related discussions, track follow-up tasks, and use meeting history to locate important information. Agenda suggestions and recording presets help users prepare for meetings and select the type of information they want to capture.

AI-generated summaries should still be reviewed before being treated as official records. Names, figures, decisions, and technical details can occasionally be transcribed or interpreted incorrectly.

Transcription and recording

Krisp converts spoken conversations into written transcripts. Users can work with supported online meetings, in-person discussions, and uploaded audio or video recordings. The service is intended to make conversations easier to search, review, and document.

Transcription can support research interviews, educational discussions, business meetings, and internal documentation. Multilingual transcription is available for supported languages, although language availability and processing methods differ between products.

Krisp also supports custom vocabulary for relevant plans and workspaces. This helps teams improve the recognition of company terminology, product names, abbreviations, and specialised expressions. The official website describes workspace-level custom vocabulary support of up to 750 terms.

AI accent conversion

Krisp includes AI accent conversion tools designed to make speech easier to understand during conversations. Depending on the product, the technology can modify the speaker’s accent in real time or help listeners understand speech more clearly.

These features are especially relevant to international teams and contact centres that communicate with customers across regions. Krisp’s stated use cases include accent conversion for speakers and listeners, with supported accent options varying by feature and subscription.

Accent conversion is intended to preserve aspects of the speaker’s original voice while changing how the speech is perceived. It should be treated as a communication aid rather than a replacement for language learning or human judgement. Users should also consider consent, transparency, and workplace policies when applying voice-processing features.

Call Center AI

Krisp offers a separate Call Center AI product for organisations that manage large volumes of customer conversations. It combines audio enhancement with tools intended to help agents, supervisors, and quality assurance teams.

Features include noise cancellation on both the agent and customer sides, agent voice isolation, after-call summaries, real-time monitoring, speech analytics, and agent assistance. Eligible plans also provide real-time voice translation, custom dictionaries, pre-translated quick phrases, and tools for monitoring call quality and compliance.

These capabilities can help organisations reduce background distractions, standardise customer interactions, review calls, and identify areas for improvement. Advanced offerings include voice security features designed to detect suspicious voice activity and potential fraud. Availability depends on the chosen Call Center AI plan and configuration.

Voice translation and developer tools

Krisp also develops voice AI technology for software developers. Its SDKs and APIs allow organisations to integrate supported capabilities, such as noise cancellation, voice isolation, accent conversion, and real-time voice translation, into their own applications.

These tools can be useful for voice agents, communication platforms, customer support software, and other applications that process spoken conversations. Developer offerings have separate access requirements and commercial arrangements, so they should not be confused with the standard meeting assistant subscription.

Integrations and compatibility

Krisp is designed to work with a broad range of communication and productivity tools. Its official website identifies integrations and compatibility with Zoom, Google Meet, Microsoft Teams, Slack, Webex, Discord, Google Calendar, Outlook, and other conferencing workflows.

For meeting documentation, Krisp can connect with tools such as Slack, Notion, HubSpot, Salesforce, Zapier, and Pipedrive, depending on the plan. API and webhook integrations support more customised workflows.

Krisp also offers desktop and mobile experiences. The mobile application supports recording and transcribing in-person conversations, hybrid discussions, and uploaded audio files. Feature availability differs across devices, and the mobile application does not necessarily include every desktop feature.

Security and privacy

Krisp publishes information about its security and privacy practices, including SOC 2 Type II, GDPR, HIPAA, and PCI-DSS-related compliance claims for applicable services. Enterprise plans include additional administrative and security options, such as single sign-on, SCIM, advanced reporting, and private on-device transcription.

The company states that meeting data is not used to train its AI models. Organisations should nevertheless review the current privacy policy, product-specific data handling terms, and contractual requirements before recording sensitive conversations. Users should obtain appropriate consent before recording meetings when required by law or organisational policy.

Limitations and overall suitability

Krisp combines several useful tools in one ecosystem, but not every feature is included in every product or subscription. Meeting assistance, Call Center AI, and developer APIs are distinct offerings with separate capabilities and pricing. Advanced administration, accent conversion, translation, storage, and security features may require higher-tier or custom plans.

AI transcripts and summaries can contain mistakes, and noise cancellation cannot eliminate every sound in every environment. Krisp is therefore best used as a productivity aid with human review where accuracy matters.

Overall, Krisp is a versatile solution for clearer calls, automated meeting documentation, and voice AI workflows. Its combination of noise cancellation, transcription, AI notes, accent conversion, integrations, and enterprise tools makes it relevant to individuals, distributed teams, contact centres, and developers.