WotNot

WotNot is an AI agent and chatbot platform designed to help businesses automate customer support, lead generation, sales conversations, and other customer-facing workflows. The platform combines a no-code chatbot builder, AI Studio, AI-powered agents, live chat, analytics, outbound messaging, and integrations with business applications. WotNot positions its platform as a way for organizations to build and deploy AI agents without requiring extensive coding.

WotNot’s history dates back to 2018, when its founders encountered chatbot technology while working on a client project. The company says WotNot grew from an early prototype built using Google Sheets into a no-code chatbot and AI-agent platform. It currently states that it serves more than 3,000 companies.

The platform’s Bot Builder provides a visual, drag-and-drop environment for creating conversational workflows. This allows businesses to design chatbot flows, add actions, connect external systems, and automate repetitive interactions without building everything from scratch.

WotNot also offers AI Studio, which allows organizations to build AI agents using their own data sources. Knowledge can be used to create AI-powered responses, while agents can also perform actions and interact with business systems. WotNot states that its AI agents can respond in 80+ languages and support multiple large language models, including OpenAI, Anthropic, and Google Gemini.

Customer-support automation is another major focus. WotNot can answer frequently asked questions, handle customer conversations, create or manage tickets through integrations, and transfer more complex conversations to human agents. This allows businesses to combine automated assistance with human support rather than relying entirely on one approach.

The platform supports multiple communication channels, including websites, WhatsApp, SMS, Facebook Messenger, Instagram, mobile applications, and voice. Businesses can therefore deploy conversational agents across channels instead of limiting automation to a website chatbot.

WotNot also provides AI-powered lead generation and conversational commerce capabilities. Businesses can use conversational agents to qualify prospects, collect information, recommend products, schedule appointments, and connect conversations to CRM systems. The platform’s website highlights use cases including customer experience, customer support, product recommendations, and lead generation.

For organizations that require more customization, WotNot supports integrations through APIs, HTTP requests, webhooks, and external applications. Its integration marketplace includes CRM, scheduling, ticketing, AI, communication, and utility tools.

Security is another focus of the platform. WotNot states that it maintains SOC 2 Type 2 and ISO 27001 certifications and supports GDPR, HIPAA, and CCPA compliance. It also offers public-cloud, private-cloud, and on-premise deployment options.

WotNot also offers white-label functionality, allowing agencies and partners to provide chatbot services under their own branding. The white-label offering includes customizable branding, domains, fonts, colors, and client accounts.

Pricing

WotNot uses a subscription-based SaaS pricing model with both self-service and enterprise options.

Current published monthly pricing is:

• Lite: $29/month — 1,000 chats and 1,000 AI credits
• Starter: $99/month — 5,000 chats and 5,000 AI credits
• Premium: $299/month — 10,000 chats and 10,000 AI credits
• Enterprise: Custom pricing — unlimited chats and credits, professional services, SSO, custom integrations, and priority support

WotNot also advertises a 20% discount for annual billing. The company offers a 14-day free trial for its self-service plans.

Pricing Note

Plans start at $29/month. WotNot offers Lite, Starter, Premium, and Enterprise plans. Annual subscriptions receive a 20% discount, while Enterprise pricing is customized. A 14-day free trial is available for the self-service plans.

Review

WotNot is particularly strong for businesses looking for an easy-to-use no-code platform for customer-facing AI agents and chatbots. Its visual builder reduces the technical barrier to creating conversational workflows, while AI Studio provides more advanced AI-agent capabilities.

Its broad integration ecosystem is another advantage. Businesses can connect WotNot with CRM platforms, calendars, ticketing systems, spreadsheets, automation platforms, communication channels, and AI models. This allows agents to do more than simply answer questions.

Multilingual support is also useful for organizations serving international customers. WotNot currently states that its AI agents can respond in 80+ languages.

The main drawbacks are that usage is tied to plan limits for chats and AI credits, while more advanced capabilities are concentrated in higher-priced plans. Enterprise functionality also requires custom pricing. Businesses with very complex workflows may need technical configuration despite the platform’s no-code focus.

Overall: WotNot is a strong choice for businesses that want no-code AI agents, customer-support automation, lead generation, multilingual conversations, and integrations without building a conversational AI system entirely from scratch.